Social media: exploiting knowledge in networks
2012-03-06 08:45:00 bis
2012-03-06 16:30:00
Teilnahmegebühr
GBP 350,- incl. VAT
Veranstaltungsort
London
UK
Veranstalter
TFPL
Claire Valentine
training@tfpl.com
+44 (0)20 7332 6084
Website →
Introduction:
There is a desire to develop more effective knowledge sharing and a culture of collaboration in most organisations, but little recognition of what this means in terms of staff development and overcoming barriers to change. The enormous growth of social media tools and social/professional networks over the past few years has created new opportunities and new challenges for people and organisations who want to embrace this dynamic world of social interaction and fluid knowledge flows. However, It is not widely recognised that collaboration and knowledge sharing are skills and practices that rarely get taught. It's something we may learn on the job in a hit or miss fashion. Some people are natural at it. Others struggle to understand it.
This one day course provides a practical and detailed introduction to social media and social/professional networks that will enable delegates to have a greater understanding of their context for use and deployment within their organisation and for personal and professional development.
Programme:
Topics covered include:
- Overview of the social web
- Risks and rewards in the use of social media
- Creating and maintaining your personal profile
- Social media tools and their context for knowledge sharing
- Listening and observing; an introduction to aggregation, sentiment and tracking tools
- Developing your social network and making connections (includes Facebook, LinkedIn, Google+)
- Communities of Interest/Practice for personal and professional development
- Practical exercises and examples of Social Media in action
- Building a personalised collaboration toolkit

